Terms and Conditions (Members)
Introduction
These terms form a legally binding contract between you and us and clarify our respective responsibilities, include details of our commitment to you as a service provider, along with your obligations to us.
Throughout these terms, you will see references to words for which you may find it useful to refer to the following list of definitions:
‘Service Provider’, ‘we’, ‘us’, ‘our’, ‘The Grad Job Club’, The Grad Job Club.’, ‘The Club’, ‘The Club House’, ‘The Graduate Job Club’ means The Grad Job Club.
‘Client’, ‘student’, ‘graduate’, ‘member’, ‘you’, ‘your’, ‘yourself’, ‘customer’, means the client, customer, you and any entity or firm that you represent.
‘Contract’, ‘service agreement’, ‘agreement’, ‘terms’, ‘terms of use’ means terms contained within this document.
‘Our Sites’ means our social media accounts including Facebook, Instagram, LinkedIn, Tik Tok, YouTube, X and our website www.thegradjobclub.co.uk.
‘Privacy Policy’ refers to the The Grad Job Club. Privacy Policy - details of which can be found on our website.
‘Provider’ means a third party providing a third-party software product or platform.
‘Services’ mean all services provided by The Grad Job Grad. (now and in the future), including but
not limited to the provision of a course-based learning community for members seeking graduate jobs.
Our Service Provision
The Grad Job Club. Is a platform providing a course-based learning community for members seeking to secure a grad job. In addition to our learning resources, the platform provides hosted online events and discussion channels for members of The Grad Job Club community.
Through our online community and learning platform, we support university students and recent graduates through their grad job applications. Inside The Club, members receive access to step-by-step lessons, live coaching calls, accountability, and a supportive community to take them through our full grad job strategy.
From time to time, we may add additional services for which we may require you to accept additional terms. Whenever our terms are updated, you will be notified accordingly.
Whilst we can not guarantee you will secure a graduate job, we will offer support through our online platform throughout your application process in the form of:
Practical guidance from someone who’s been through the process and made it.
Inside The Club, members receive access to step-by-step lessons, live coaching calls, accountability, and a supportive community.
Whether you’re struggling with applications, interviews or lack of direction, The Grad Job Club will provide you with structure and support.
Your Responsibilities: By accepting these terms, you accept the following responsibilities for security purposes:
at all times, keep your login IDs and passwords safe and secure to protect your usernames and passwords from being stolen or misused and ensure that your passwords are strong and not easily guessable.
Ensure that you have strong security and anti-virus checks on your own systems.
You agree to adhere to copyright regulations. If you breach copyright rules, we may at our sole discretion, terminate this agreement and your access to our platform.
Not to share anything that others may find offensive, which is unlawful, or which infringes on the rights of others.
Not to upload, share, or otherwise distribute any content or links that contain or may contain viruses, malware, spyware, worms, Trojan horses, or any other malicious or harmful code. You also agree not to intentionally or negligently share any link, file, or code that could compromise, damage, or interfere with the functionality, security, or integrity of our platform, its users, or any connected systems or data.
Not to act in a manner that is abusive or disrespectful to any of our team or to any other members of the platform. We will not tolerate any abuse or bullying under any circumstances and, at our sole discretion, we may remove you from our platform if we consider your actions inappropriate or harmful to others.
Note: you will not be entitled to any refund if we terminate this contract for any of the above reasons. Such action will not affect our other rights under contract, tort, or otherwise. We may also undertake legal proceedings against you, including but not limited to seeking civil, criminal, or injunctive remedies. Following the termination of your right to use our services, all provisions within these terms that, due to the inherent nature, shall remain binding.
Social Media Accounts Maintenance, Development, Downtime and Data Loss
Due to the nature of our work, we may, on occasion, experience some periods of downtime due to internet or platforms undergoing maintenance and/or development downtime. Such factors are beyond our control, and we will not be held responsible for any reduction in our services during such downtimes.
You will not be entitled to any compensation due to any platform downtime, access issues or loss of data. If you are unhappy in this regard, then your only recourse is to discontinue using our services.
Intellectual Property Rights
All content and material present across Our Sites including but not limited to text, graphics, logos, images, and software, copyrighted works, trademarks, designs, inventions, and other intellectual property are either owned by us or by our licensors. You agree not to use, copy, distribute, modify, resell or make derivative works of any of our content or use any of our intellectual property rights in any way not expressly permitted by us in writing.
Fees and Payment
For access to our platform, you agree to pay our fixed monthly fee, payable monthly in advance.
We may also, from time to time, provide you with further additional services for which there may be extra charges, to be agreed separately and in advance of work being performed.
All fees are subject to our ongoing review and payable in GBP.
*Important Notes
(i) It is your responsibility to settle any foreign currency, any withholding tax and/or bank charges directly.
(ii) Where additional arrangements are made for specific one-off services, these will be detailed to you in writing prior to us performing the work.
(iii) In some circumstances, disbursements may be charged for travel, accommodation and other expenses.
(iv) Where requested we may indicate a fixed fee for the provision of specific services or an indicative range of fees for a particular assignment. If it becomes apparent to us, due to unforeseen circumstances, that a fee quote is inadequate, we reserve the right to notify you of a revised figure or range and to seek your agreement thereto.
All charges will be due on presentation. If payment is not received within 7 days’ of the due date, we reserve the right to suspend all services until payments are brought up to date and funds fully cleared. Failure to pay on time may result in the suspension or termination of our services and your access to our platform.
If you do not accept that a rendered fee is fair and reasonable you must notify us in writing within 7 days of receipt by emailing [email protected]. After this date all fees become payable in full. We reserve the right to charge interest at 2% above the Bank of England base rate on all accounts outstanding for more than 30 days.
Payments
We will take payments for our services through Stripe or sometimes accept payments via bank transfer. It is your responsibility to ensure that sufficient funds are available when payments are due so that fees are paid on time. To avoid delayed or missed payments, please ensure we hold accurate and updated payment information at all times. If we don’t receive timely payments, we may suspend or terminate the provision of our services to you.
Taxes and Fees
We will collect and hold details of your geographical location, which may be used for tax purposes and in particular (but not limited to) VAT purposes.
Data Use and Data Privacy
We will need to use your data to provide our services to you. We are committed to ensuring the protection of the privacy and security of the personal data which we process. Our Privacy Policy is an important part of these terms and explains how we deal with personal data. It tells you how we will use the information you give us and how we will protect people’s privacy. It also explains rights under the data protection legislation as defined below.
Our Privacy Policy may change as it may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. Any changes will be reflected in our Privacy Policy which is posted on our website, and you should check from time to time to be aware of any updates that may have been made.
In this clause, the following definitions shall apply:
‘customer personal data’ means any personal data provided to us, for the purpose of providing our services to you;
‘data protection legislation’ means all applicable privacy and data protection legislation and regulations including PECR, the GDPR, the Data Protection Act 2018 and any other applicable national laws, regulations and secondary legislation in the UK relating to the processing of personal data and the privacy of electronic communications, as amended, replaced or updated from time to time.
‘controller’, ‘data subject’, ‘personal data’, and ‘process’ shall have the meanings given to them in the data protection legislation;
‘GDPR’ means the General Data Protection Regulation ((EU) 2016/679); the Data Protection Act 2018;
‘PECR’ means the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2426/2003).
We shall be considered an independent data controller in relation to customer personal data and will comply with all requirements and obligations applicable to us under the data protection legislation in respect of the customer personal data.
We shall only process the customer personal data:
(i) in order to provide our services to you and perform any other obligations in accordance with our contract with you;
(ii) in order to comply with our legal or regulatory obligations; and
(iii) where it is necessary for the purposes of our legitimate interests and those interests are not overridden by the data subjects’ own privacy rights.
Our Privacy Policy contains further details as to how we may process customer personal data.
For the purpose of providing our services to you, pursuant to these terms, we may disclose the customer personal data to third parties (for example, our professional advisors or service providers). The third parties to whom we disclose such personal data may be located outside of the UK or European Economic Area (EEA). We will only disclose the customer personal data to a third party (including a third party outside of the EEA) provided that the transfer is undertaken in compliance with the data protection legislation providing an adequate level of protection to any personal data that is transferred.
We may disclose the customer personal data to other third parties in the context of a possible sale, merger, restructuring, financing of or investment in our business. In this event we will take appropriate measures to ensure that the security of the customer personal data continues to be ensured in accordance with data protection legislation. If a change happens to our business, then the new owners may use our customer personal data in the same way as set out in these terms.
We shall implement commercially reasonable and appropriate security measures, including organisational and technical measures, to protect against unauthorised or unlawful processing of the customer personal data and against accidental loss or destruction of, or damage, alteration or disclosure of, the customer personal data.
Data processing functions of the customer personal data, unless otherwise required by applicable laws or other regulatory requirements, shall be used by us to:
(a) process the customer personal data to provide you with the services pursuant to our contract with you in accordance with applicable data protection legislation;
(b) disclose and transfer customer personal data to members of our business’s network, or other third parties (for example, our professional advisors or service providers) as and to the extent necessary to provide you with services pursuant to our agreement with you in relation to those services;
(c) disclose the customer personal data to courts, government agencies and other third parties as and to the extent required by law;
(d) maintain written records of our processing activities which shall include:
(i) the categories of processing activities performed;
(ii) details of any on cross border data transfers outside of the European Economic Area (EEA); and
(iii) a general description of security measures implemented in respect of the customer personal data;
(e) implement commercially reasonable and appropriate security measures, including organisational and technical measures, to protect against unauthorised or unlawful processing of any customer personal data and against accidental loss or destruction of, or damage, alteration or disclosure of, such customer personal data.
(f) Return or delete all the customer personal data upon the termination of the contract with you pursuant to which we agreed to provide the services in accordance with our termination clause below;
(g) Ensure that only those personnel who need to have access to the customer personal data are granted access to it and that all of the personnel authorised to process the customer personal data are bound by a duty of confidentiality;
(h) Where we transfer the customer personal data to a country or territory outside the EEA to do so in accordance with data protection legislation;
(i) Notify you promptly if we are served with an information or assessment notice, or receive any other material communication in respect of our processing of your customer personal data from a supervisory body (for example, the Information Commissioner’s Officer); and
(j) Notify you, without undue delay, in the event that we reasonably believe that there has been a personal data breach in respect of your customer personal data.
Without prejudice to the generality of this data clause, you confirm that the information we receive from you:
Will be accurate; and
We won’t own the data, but by accepting our terms you hereby grant us a licence to use, copy, transmit, store and analyse all data you submit to us. This will enable you to:
Use our services;
Enable us to maintain and develop our services;
Liaise with us about the services we provide; and
Receive information that may be of interest based on your marketing preferences and receive support from third party service providers where applicable.
Statistical Data
We may create anonymised statistical data from your data, including through aggregation. Once it has been anonymised, we may use it for our own purposes such as improving our systems and to develop new services, to identify business trends, and for other uses we communicate to you.
Data Breach Notifications
If we identify unauthorised access to personal data that you’ve provided to us, we will let you know, and where possible, we will provide you with details about what has happened.
IT Security
We take reasonable steps to safeguard data. As no form of electronic data storage is ever completely secure, we cannot guarantee the security of data with absolute certainty, and you acknowledge that we shall not be liable for losses arising from external breaches or platform-level issues beyond our control. We may notify you if we have reason to believe that someone has accessed (or may be able to access) your account without authorisation.
You hereby agree, that should you become aware of any software bugs, unauthorised access methods and/or any intellectual property violations on our systems then you will report these to us immediately by emailing [email protected].
Third Party Software and Third Party Providers
Any third-party product made available to you is on an ‘as is basis’ and will be subject to their own separate terms and privacy notices. It is your responsibility to read and make sure you agree those terms before you connect with them as by using any third party product you will also be accepting their terms of use. Should such third parties revise their terms at any stage, your continued use of their services following such revisions will constitute your acceptance of their newly updated terms.
Equally we are not responsible for the practices employed by any third party websites or services, including the information or content contained therein. Our Privacy Policy does not address, nor are we responsible for, the policies and practices of third parties or other organisations that are not operating on our behalf, including policies and practices related to privacy and security, data collection, processing, use, storage, and disclosure. This includes: (a) any site or service to which any third party operates – our inclusion of a link whilst performing our services does not imply endorsement of the linked site or service by us or by our affiliates; or (b) any app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer (such as Instagram, Calendly, Meta, Facebook, Apple, Google, Microsoft, LinkedIn, Email and SMS providers etc.) – including any personal information you disclose to other organisations through or in connection with our services.
Any descriptions of third-party products we outline, and any associated links, have been provided to us by the providers themselves. We take reasonable steps to check the accuracy of their product descriptions, but the providers are solely responsible for any representations contained within those descriptions. We do not endorse or assume responsibility for third-party products and our links to their websites or contact details do not imply any form of endorsement or affiliation. We are not responsible for any reduced functionality, integration or compatibility issues that any third-party software may have on our services.
Whilst we take commercially reasonable precautionary measures to safeguard the security of your data by using passwords, we shall not, in any event, be liable for any damages suffered from this in respect of any loss, corruption or misuse of data by third parties.
Obligations
We reserve the right to supply our services to members whose interests may not be the same as or are averse to yours. If there is a conflict of interest capable of being addressed successfully by the adoption of suitable safeguards to protect your interests, then we will adopt those safeguards. We reserve the right to act for other members. Where conflicts are identified which cannot be reasonably managed in a way that protects your interests then we regret that we may be unable to provide further services. If this arises, we will inform you promptly.
Electronic Communication and Data Transfer, Methods and Media
We may transmit information and invoices to you electronically using your last known email/electronic address, unless we are specifically instructed otherwise. The transfer of data may be subject to data corruption and interception by third parties, especially if unencrypted, and therefore we do not accept any responsibility for changes made to or interception of such communications after their dispatch. We do not accept any responsibility for errors or problems that may arise using internet communication and all risks connected with sending and/or receiving sensitive information relating to you are borne by you. It is your responsibility to carry out virus checks on any e-mail and attachments and on any internet-based connections.
Electronic communications, including but not limited to phone calls, online video calls, portals and emails maybe intercepted, monitored, recorded and stored in accordance with the Regulation of Investigatory Powers Act 2000, the Telecommunication (Lawful Business Practice) (Interception of Communications) Regulations 2000 and the Data Protection Legislation for the purposes of quality assurance, training, system security, detection and prevention of crime and for other operational reasons.
Limitations
We do not warrant that our services are fit for any specific purpose and that you will secure a job, but we will provide our services with reasonable care and skill. Our liability to you is limited to losses, damages, costs and expenses caused by our negligence or wilful default. You will not hold us, our directors, employees, associates, consultants or subcontractors responsible, to the fullest extent permitted by law, for any loss suffered by you arising from any misinterpretation (intentional or unintentional) supplied to us orally or in writing in connection with these terms. Nor will you bring any claim against any of our directors, employees, associates, consultants or subcontractors personally.
Termination
This agreement shall continue until terminated by either party giving not less than 7 days notice at least 7 days prior to the start of your next monthly billing cycle. To terminate your contract, go to https://billing.stripe.com/p/login/14AdRb2Arb5bfEIcodgjC00 and login using the email address that you used to join our platform, then follow the on screen instructions.
As our membership operates on a month-by-month basis, all platform terminations will be effective from the beginning of your next billing cycle, and you will not be entitled to any refund for the existing billing cycle.
In respect of any additional services we may provide to you, no payments made by you will be refunded where work has already been undertaken.
Where applicable, upon termination, we will issue an invoice covering our fees for work undertaken and expenses incurred, but not yet charged, for settlement (together with any other outstanding invoices).
Whilst any advance payments made by you which are not part of a discount offer or promotional event will be refunded in respect of the relevant proportion of work which has not yet been undertaken, where you make advance payments as part of discounted offers or promotional events that do not expressly state otherwise, you will not be entitled to any refund in respect of early termination or cancellation.
Payments on termination may differ, only if outlined separately as part of a promotional offer.
Retaining your data: We may retain information for referencing purposes and for use in the event of query after your contract has ended, and based on the express acknowledgment by us that such information contained therein shall remain subject to our confidentiality provisions.
Termination will be without prejudice to any rights that may have accrued to either of us prior to termination. We shall not be responsible or liable for any consequences arising from termination.
Limitation of liability
Other than liability that we can’t exclude or limit by law, our liability to you in connection with our services, in contract, tort (including negligence) or otherwise, is limited as follows:
We will not be liable for any loss or corruption of your data, our liability will be limited to taking reasonable steps to try and recover that data and where appropriate working with relevant third-party software providers.
Below sets out our entire financial liability (including any liability for the acts or omissions of our directors, employees, associates, consultants, and subcontractors) to you in respect of:
(a) any breach of these terms;
(b) any use made by you of our services, guidance, documents or other material resulting from our services or any part of them; and
(c) any representation, statement or tortious act or omission (including negligence) arising under or in connection with this contract.
All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this contract.
Nothing in this contract limits or excludes our liability:
(a) for death or personal injury resulting from negligence; or
(b) for any damage or liability incurred by you as a result of fraud or fraudulent misrepresentation by us. Subject to the above we shall not be liable for:
(i) you not securing a job;
(ii) loss of earnings;
(iii) loss of anticipated savings; or
(iv) loss of contract; or
(v) loss or corruption of data or information; or
(vi) damage to reputation; or
(vii) any special, indirect, consequential, incidental, punitive, exemplary or pure economic loss, costs, damages, charges or expenses.
Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance, or contemplated performance, of this contract shall not exceed £100 GBP.
Both parties to this contract have relied upon these limitations when deciding whether to enter into this contract.
We shall not be liable in respect of any claims made or brought:
a) in the United States of America or Canada or territories under their jurisdiction; and
b) under or in consequence of any judgment or order in or under the laws of the United States of America or Canada or territories under their jurisdiction.
You agree not to bring any claim or proceedings of any sort in any jurisdiction arising out of or in connection with this contract or our services against any director, employee, associate, consultant or subcontractor of The Grad Job Club or any other person (other than The Grad Job Club itself) involved in the performance of this contract, whether any such person is an actual or deemed servant or agent of the business or not (save that this shall not prevent you from bringing a claim against us in the circumstances envisaged above). Each director, employee, associate, consultant and subcontractor of the business shall have the right to enforce this provision under the Contracts (Rights of Third Parties) Act 1999.
You hereby agree that any disagreement or assertion of rights related to these terms, shall be resolved through binding arbitration and not through litigation. Arbitration does not involve a judge or jury, and court review of an arbitration award is limited. Although you retain the right to bring claims in a small claims court that meet the eligibility criteria, this arbitration process will apply to all claims, regardless of when they may arise and even if they precede the effective date of these terms. By agreeing to arbitration with us, you are consenting in advance to abstain from participating in or pursuing monetary or other relief through class, collective, or representative lawsuits.
In the event of any dispute or claim arising from these terms, in the first instance both parties agree to work closely together and in good faith with the aim of reaching a mutually beneficial resolution swiftly and economically and without the need for arbitration. Should this not be possible, then an independent solicitor based in England and Wales will be appointed to arbitrate, the cost of which will be shared equally between both parties to this contract. If you are legally represented during arbitration, your counsel may participate, but in the interests of good faith you too must also fully engage. Our services and fees to you may be paused during such a dispute. The arbitrator's decision will be considered final and binding.
You indemnify us: you indemnify us against all losses, costs (including legal fees), expenses, demands or liability that we incur arising out of, or in connection with, a third-party claim against us arising from your use of our services or any third-party product (except as far as we’re at fault).
You indemnify us, our directors, employees, associates, consultants and subcontractors (each referred to as an "Indemnified Party") from any losses, claims, actions, expenses, costs, penalties, fines, damages, and fees, including but not limited to legal fees and expenses, that an Indemnified Party might incur due to: (a) your use of our platform; (b) improper utilisation of the services on your part; (c) breach of this contract; or (d) violation of any pertinent laws, rules, or regulations associated with your use of the services. In the event of any allegations, claims, lawsuits, or proceedings involving matters potentially covered by the clauses in this section, you agree to bear the expenses of the Indemnified Party's defence, encompassing reasonable costs and legal fees incurred by the Indemnified Party. We reserve the right, at our own expense, to assume exclusive control over the defence of any matter that would otherwise necessitate your indemnification. Should this occur, you are obligated to fully cooperate with us in asserting any available defences. You agree that the terms outlined in this section will persist beyond the termination of your account, this contract, or your access to our services.
Force Majeure – we shall not be liable for any delay or failure in performance due to causes beyond our control, including but not limited to natural disasters, pandemics, strikes, outages, internet disruptions, or government restrictions.
We make no guarantees that you will secure a job
We shall not be held liable for any lost revenue, indirect damages, or missed earning opportunities resulting from your inability to secure employment
You will not be entitled to any compensation due to any electronic systems downtime, access issues, technical issues or loss of data. If you are unhappy in this regard, then your only recourse is to discontinue using our services
Feedback/Complaints
We are proud of our business and aim to maintain high standards of customer satisfaction and support. To uphold these high standards, we may contact you directly to ask for your feedback of our services. We value your honest feedback and may use it without restriction.
Should we be unable to resolve a complaint to your satisfaction then you and we agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction. You and we agree that any dispute must be brought in the parties’ individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Any false, misleading, or frivolous legal proceedings made, may have legal consequences.
Assignment
We may assign these terms – or any of our rights or obligations within these terms – to any other associated business of The Grad Job Club. as we may, from time to time, deem appropriate.
Marketing and the sharing of your information
The information you give us will be added to other details we hold about you. We will never sell your details to a third party for marketing purposes, but we may share your information with any product provider whose products you sign up with.
Changes to these Terms of Use
We reserve the right to amend these terms which may, from time to time, be updated to comply with legislative and other business changes but will always endeavour to let you know and to provide you with 30 days’ notice of material changes before they become effective, unless we need to make immediate changes for reasons which we don’t have control over.
If a change is not material, we may not notify you. If you find modified terms unacceptable, you may terminate use of our services by giving the standard advance notice to us but your continued use of our services following revisions to our terms will constitute your acceptance of the newly updated terms.
Interpretation
Words like ‘include’ and ‘including’ are not words of limitation. Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.
Unless the context otherwise requires, a reference to one gender shall include a reference to the other genders.
A reference to a legislation or a legislative provision is a reference to it as amended, extended or re-enacted from time to time.
A reference to legislation or a legislative provision shall include all subordinate legislation made from time to time under that legislation or legislative provision.
Any obligation on a party not to do something includes an obligation not to allow that thing to be done.
Severability
If any provision of these terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect. If any provision is deemed completely or partially invalid or unenforceable the validity and enforceability of the remaining provisions shall in no way be affected.
In the event of any conflict between these terms and any other policies, the relevant provision in these terms will take precedence.
Governing Law
This contract and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be exclusively governed by and construed in accordance with the law of England and Wales.
Jurisdiction
Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this contract or its subject matter or formation.
Contact Us
Contact us at [email protected] It is your responsibility to ensure that we have your up to date contact details on file which we will use to send any notices to you.
Entire Agreement
These terms constitute the whole agreement between the parties and supersedes all previous discussions, correspondence, negotiations, arrangements, understandings and agreements between them relating to its subject matter.
Nothing in this clause shall limit or exclude any liability for fraud.
No Waiver
Our failure to exercise or enforce any right or provision of this contract shall not constitute a waiver of such right or provision to do so.
Acceptance of our terms
The parties agree and intend to be bound by this contract. By accepting these terms and by using our services, you will be deemed to have acknowledged acceptance of these terms, our Privacy Policy and the provisions set out. If for any reason you request, instruct or agree for us to commence any work prior to this contract being entered into, you will be deemed to have acknowledged acceptance of these terms, as updated, and the provisions contained herein. If you do not agree with our terms, either raise a query to us or refrain from using our services.
Last updated: 11 October 2025